Privacy Policy

1. Information We Collect

We collect information you provide directly: account details (username, email, password), profile information, listing content, messages, and verification documents. We also collect usage data such as IP addresses, browser type, and page views.

2. How We Use Your Information

We use your information to: operate the marketplace, process escrow transactions, verify identities, prevent fraud, communicate about your account, and improve our services.

3. Verification Documents

Identity verification documents are stored securely and used solely for the purpose of verifying your identity. We do not share verification documents with other users or third parties except as required by law.

4. Credential Security

Account credentials submitted through our escrow service are encrypted at rest and only accessible during the verification process. Credentials are permanently deleted after the transaction is completed.

5. Data Sharing

We do not sell your personal information. We may share data with: payment processors (for transaction processing), law enforcement (when required by law), and service providers (for platform operation).

6. Data Retention

We retain account data for as long as your account is active. Transaction records are retained for legal and compliance purposes. You may request deletion of your account by contacting support.

7. Cookies

We use cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Your Rights

You have the right to: access your personal data, correct inaccurate data, request deletion of your data, and export your data. Contact us to exercise these rights.

9. Contact

For privacy inquiries, contact us at support@wefame.social.